As the number of customer management software solutions exponentially grows on the business software market, it becomes very hard for companies to pinpoint the best one. Aligning business goals with features of CRM software becomes especially hard if you don’t have a technical background.
This is why we have put together a short list of three top CRM systems, designed to help you nourish but also grow your customer base.
Bpm’Online Customer Management Software
Bpm’online is at the very top of the list of CRM software solutions because of it process-driven engine. With access to an abundance of features, additionally you will have to review each process that was used and make customizations on the go, to increase the efficiency of you CRM strategy
Since this software packs extensive functionality, the developers did great job by making the user interface very intuitive and the entire platform very easy to use. In addition, you will be able to customize the user interface and enable your sales, marketing and service teams to use it on the go, thanks to the dedicated mobile apps available on iOS and Android.
Freshsales is another great CRM solution. It is designed to help the organizations keep track track of customers and leads. Additionally, you will be able to use the advanced features to solve the inquiries of your customers on the go, and all that via and easy-to-navigate user interface.
This customer management software solution comes as a close third. The built-in features will enable you to leverage the power of the contact center, marketing automation and analytics. What makes this platform unique is the seamless integration of financial data.
Since all the vendors offer free trials and demos of the above-mentioned products, we encourage you to test them and see how well they align with your specific needs and goals.